NOC Specialist (Satellite) Government

This position requires a minimum of five days per week on‑site at the customer’s location and is based at the Mount Weather Emergency Operations Center (MWEOC) Network Operations Center in Virginia, with a backup site in Winchester, Virginia and occasional telework from a personal residence.

Responsibilities

• Monitor, troubleshoot, configure, and manage the Department of Homeland Security (FEMA) voice, data, and satellite network.
• Administer, monitor, and operate Earth Station equipment, remote access servers, and remote client systems.
• Apply software patches and updates to satellite‑related systems.
• Actively monitor satellite systems to ensure full operational capability and connectivity for mobile units.
• Generate bandwidth usage reports, traffic analysis reports, daily schedules, and other required reports.
• Manipulate space‑segment resources within the satellite system to support new or changed requirements.
• Provide Tier 1 support for satellite operations and other Tier 1 issues as needed.
• Participate in weekend rotation and be available for evening or out‑of‑hours support.
• Occasionally travel as required or perform other duties as assigned.

Requirements

• Satellite communications knowledge and skill sets, preferably with iDirect satellite solutions.
• Ability to obtain a Government‑issued Top Secret security clearance (initially Public Trust, then TS‑clearable).
• Willingness to work on‑site at the customer’s location and meet the five‑day‑per‑week presence requirement.

Pay

The NOC Specialist (Satellite) earns between $50,000 and $70,000. Starting salary within this range may depend on geography, experience, expertise, and education/training.

Benefits

• Medical, dental, and vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid time off and holidays (at least 23 days of vacation annually plus 9 company‑designated holidays)
• Paid parental leave
• Paid caregiver leave
• Additional sick leave beyond statutory requirements (unprotected)
• Adoption reimbursement
• Short‑term and long‑term disability benefits
• Life and accidental death insurance
• Supplemental benefit programs (critical illness/accident, hospital indemnity, group legal)
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50 % on eligible AT&T mobility plans, accessories, internet (where available), and wireline phone services

Schedule

• 40 hours per week, regular time type
• Weekend rotation required
• Potential evening and out‑of‑hours support
• Occasional travel may be required
• Telework from personal residence on occasion

Location

Primary work site: Mount Weather Emergency Operations Center (MWEOC) Network Operations Center, Mount Weather, Virginia.
Backup site: Winchester, Virginia.
Occasional telework from personal residence is permitted.