Night Shift Dispatcher

Description

Duties and Responsibilities:

• Cook up and direct the movement of trucks and freight to make pickups and deliveries in an efficient and timely manner.
• Record and allocate all requests for delivery and pickup within established territories among the available drivers.
• Consolidate freight orders into truckloads for specific destinations.
• Select vehicle routes for efficient movement and prepare pickup and delivery schedules.
• Record all information for proper billing.
• Assign drivers and trucks.
• Call extra drivers when needed to handle unexpected volume.
• Maintain radio, phone, and computer contact with trucks, receive dispatch aid in response to emergencies.
• Record and maintain files and records of driver logs, dispatch logs, customer requests, equipment availability, assessorial charges, expenses, inventory, fuel, and other dispatch information.
• Supervise maintenance and repair schedules for all vehicles.
• Punctuality and regular attendance is mandatory.

Knowledge, Skills, And Abilities

• Thorough knowledge of Microsoft Word, Outlook and Excel are vital.
• Must be able to understand formulas in Excel.
• Able to work efficiently under pressure and at a fast pace.
• Good management skills in making driver assignments and developing cooperation among the team of drivers.
• Good knowledge of geographical area to facilitate efficient routing.
• Good time management and ability to multi-task.
• Good organizational skills and attention to detail.
• Able to solve most problems or know when to escalate larger problems up to management.
• Good active listening skills, gives full attention to what other people are saying and taking the time to understand the points being made, and asking questions as appropriate.
• Must be able to multi-task in a high demand environment.
• Must be able to be to work on time with good attendance.

Requirements

• Minimum Qualifications: CC degree or equivalent work experience, 3 or more years experience in warehouse and freight operations assisting with similar duties.
• Excellent computer skills to keep accurate records of all vehicle movements.
• Past dispatch/logistics experience preferred.
• Effective professional written and verbal communication skills.
• Proficiency on computer, using MS Office (Excel, Work, and Outlook).
• Knowledge of office procedures such as maintaining files, organization and attention to detail.
• Active driver’s license.

Physical Job Description

• Typical Working Conditions: Primarily work is performed in a temperature controlled office environment with minimal exposure to cold, heat, chemicals, fumes, et cetera.
• Occasional travel by car or plane to other Biagi Bros. locations.
• Equipment Used: General office equipment is used including the computer, phone, keyboard, mouse, copier, scanner, postage machines, metal file cabinets and desk accessories e.g. letter opener.