Dispatcher

About the role

The Dispatcher at White Cap plays a crucial role in optimizing delivery schedules and routes, addressing customer issues, and ensuring accurate invoices and loads.

Responsibilities

• Plans delivery schedules and optimizes delivery vehicle routes.
• Addresses delivery issues with customers and provides resolution.
• Ensures the invoice and load are correct prior to departure.
• Records all in and out times of vehicles.
• Maintains vehicle maintenance and repair records.
• Records availability status of vehicles.
• Performs other duties as assigned.

Requirements

• Generally has 2-5 years of experience in area of responsibility.
• Preferred Qualifications:
  • Experience in dispatching, transportation, logistics, fleet coordination, or a related operations role.
  • Knowledge of the local geographic area and ability to optimize delivery routes and schedules effectively.
  • Experience using transportation management, routing, or dispatch software (e.g., Descartes or similar systems).
  • Strong problem-solving skills with the ability to address delivery issues, coordinate changes, and provide timely resolutions.
  • Able to manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail.
  • Strong communication and customer service skills, with the ability to effectively coordinate with drivers, warehouse teams, and customers.
  • Familiarity with vehicle maintenance tracking, delivery documentation, and transportation compliance practices.
  • Bilingual (Spanish/English) proficiency is a plus.

Qualifications

Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!

Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.

Stability: Since 2020, White Cap has doubled in size and continues to grow.

Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.

Loves where they work: White Cap has been certified as a Great Place to Work.

Inclusive culture: Work in a place that values and celebrates who you are.

Skills

Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!

Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.

Stability: Since 2020, White Cap has doubled in size and continues to grow.

Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.

Loves where they work: White Cap has been certified as a Great Place to Work.

Inclusive culture: Work in a place that values and celebrates who you are.

Benefits

• Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!
• Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.
• Stability: Since 2020, White Cap has doubled in size and continues to grow.
• Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.
• Loves where they work: White Cap has been certified as a Great Place to Work.
• Inclusive culture: Work in a place that values and celebrates who you are.

Pay

Pay Range: $21.40 - $30.00 per hour

This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors.

Schedule

On-site

Contact

To apply, visit White Cap's careers page at https://whitecap.jobs/.

White Cap is an Equal Opportunity Employer.