Night Auditor - InterContinental Hotel & Conference Center Cleveland

Job Overview

Accurately balances all hotel income and expenses for 24-hour hotel operating period.

Duties and Responsibilities

• Balance and audit for accuracy room revenue, food and beverage revenue and telephone revenue; assist in the preparation of all reports relevant to daily revenues.
• Balance and audit for accuracy all room and tax charges, cashier’s reports, and guest and house accounts.
• Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
• Promote team work and quality service through daily communications and coordination with other departments.
• Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages.

Qualifications and Requirements

• High School diploma or equivalent plus some customer service experience.
• Some college preferred.
• Must speak fluent English. Other languages preferred.
• Ability to carry or lift items weighing up to 50 pounds.
• Move about the public areas.
• Communicate with other people.
• Handle objects, products and computer equipment.
• Bend, stoop, kneel.

What You Can Expect from Us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

About the Hotel

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world.

Important Information

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.