Night Auditor

Night Auditor

Summary: The Night Auditor is responsible for: • Responsible for the accurate accounting of all transactions completed during the day. • Performs all Duties of a Guest Service agent and Manager on Duty.

Job Responsibilities

• Prepare any reports concerning room occupancy, payroll expenses, and department expenses.
• Record data concerning work assignments and special projects and prepare periodic reports.
• Greet and interact with the guest in a friendly and professional manner creating the “WOW” experience.
• Possess full knowledge of all matters relating to proper techniques as established by hotel/franchise requirements.
• Interact with fellow associates in a courteous and professional manner.
• Ensure that all guest requests you receive are satisfied in a timely and efficient manner.
• Provides service in a highly professional manner at all times.
• Complete associate Hilton training and safety training in compliance with franchise procedures, regulations and Night Auditor.
• Review internal management reports to include: occupancy forecasts, night audit summary, payroll edits, man-hour and payroll reports, productivity results from the prior day, operating checkbook accounts and schedules
• Generate all department purchase orders and forwards same to senior management for approval.
• Check periodically each day on any and all special project work.
• Participate with formation of department annual operating budgets.
• Ensure that the hotel maintains all standards as defined by any third party affiliations (hotel franchiser) where applicable.
• Perform month end inventories in a timely and accurate manner.
• Report unsafe work conditions/practices and safety/security violations in accordance with company policy.
• Consistently present a friendly disposition and professional demeanor at all times.
• Resolve guest complaints, disputes, grievances, and conflicts.

Required Skills and Abilities

• Excellent English verbal and written communication skills.
• Exposure to scheduling, purchase order processing, time card calculations and expense control systems preferred.
• Demonstrated computer skills.
• Ability to interact with hotel/hotel guests and staff in a courteous and professional manner.
• Ability to multi-task within specific time constraints.
• Good attitude and work ethic practices.
• Demonstrated ability and willingness to give direction.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Able to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• Able to work a flexible schedule including weekends and holidays.
• Willingness to receive development and supervisory training.
• Team building and motivational skills.

Required Education and Experience

• Education – Degree in related field preferred.
• Experience – One year experience in related field preferred. Prior experience as a Night Auditor preferred.

Benefits

• 401(k) Matching to help you plan for your future
• Comprehensive Health Insurance (Medical, Dental, and Vision)
• Global Hilton Travel Discounts for leisure and business travel
• Sparse Paid Time Off for personal and vacation time
• Exclusive Discounts on spa services and dining at our property
• 100% Tuition Remission at Regent University, with a 25% tuition discount for spouses and dependents
• Complimentary Employee Meals during shifts
• Career Growth: opportunities for advancement, skill development, cross-departmental experience, and networking, all within a dynamic and supportive work environment

Why Join Us?

We're more than just a workplace—we're a community dedicated to delivering exceptional guest experiences. Joining our team means becoming part of an organization that values your growth, supports your development, and offers opportunities for advancement. With a focus on teamwork, innovation, and a positive work environment, we empower you to bring your best self to work every day. If you're passionate about hospitality and ready to make a difference, we'd love for you to be part of our team.

Apply for this Position