Night Auditor
SpringHill Suites Scranton Wilkes-Barre · Moosic, PA · 5 mo ago
ManagementFull-time
About the role
This position is a Night Auditor at SpringHill Suites Scranton Montage Mountain, Moosic, PA.Responsibilities
- Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
- Keep records of room availability and guests' accounts, manually or using computers.
- Prepare and distribute daily reports.
- Audit and reconcile cashiers.
- Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
- Input and update financial information into the BRAINS network.
- Check guests in/out and perform Guest Service Agent tasks.
- Respond to guest inquiries and resolve complaints.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Practice safe work habits and wear protective safety equipment.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Requirements
- A high school diploma or equivalent is preferred.
- Previous night audit/accounting experience or equivalent training is required.
- Computer knowledge, including Excel and arithmetic skills, is required.
- Familiarity with HHM Hotels benefits and perks is a plus, required within 90 days of employment.
Qualifications
- High School diploma or equivalent preferred.
- Previous night audit/accounting experience or equivalent training required.
- Computer knowledge, including Excel and arithmetic skills, required.
- Familiarity with HHM Hotels benefits and perks required within 90 days of employment.
Skills
- Bookkeeping and accounting skills.
- Financial record-keeping and report preparation.
- Computer proficiency, particularly in Excel.
- Customer service and complaint resolution skills.
- Attention to detail and accuracy in financial transactions.
Benefits
- Competitive wages for full-time and part-time opportunities.
- Medical, dental, and vision health insurance.
- Paid time off.
- 401(k) company match.
- Daily pay.
- Free basic life insurance.
- 24/7 access to TELUS Health, a confidential work-life resource.
- Travel discounts.
- Commuter transit and commuter parking benefits.
- Employee assistance and wellness program.
- Opportunities for educational and professional development.
- Referral bonus program.
Pay
- Competitive wages for full-time and part-time opportunities.
Schedule
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods, walking, lifting up to 25 pounds, bending, and reaching.