Night Auditor

Responsibilities

• Completes all nightly audit functions while providing exceptional guest service.
• Affords assistance with check-ins and check-outs, processes reservations, and responds to guest inquiries.
• Ensures a high level of service during the overnight shift on weekends (Friday and Saturday).
• Engages in proactive thinking, prioritizing guest security and fostering a safe, clean, and friendly work environment.
• Counts cash and maintains the accuracy of the cash drawer at the start and end of each shift.
• Checks the front desk log for issues, special requests, and other matters.
• Greets, registers, and assigns rooms to guests.
• Processes guest registrations, collects payment, and prepares express checkout folios.
• Maintains room status inventory and communicates pertinent shift information to relevant personnel.
• Maintains and cleans the lobby and bathroom as needed.
• Communicates shift information to the next shift to facilitate a seamless transition.
• Collaborates with all hotel departments to deliver top-tier customer service.
• Answers inquiries about hotel services, registration, and local attractions, explaining in-room and hotel features.
• Completes required shift paperwork and night audit reports daily.
• Performs other duties as directed by management.

Benefits

• Peachtree Group offers a comprehensive benefits package, including medical, dental, vision, disability, and life insurance.
• We provide a generous 401(k) retirement match.
• To support work-life balance, we offer Paid Holidays and Paid Time Off.
• Additional perks include access to our Employee Assistance Program and Fund.