Night Auditor

Responsibilities

• Balancing nightly audit-related duties, daily paperwork, and shift reports.
• Attending to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions.
• Proactively thinking about guest security and creating a safe, clean, and friendly work environment.
• Counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each shift.
• Checking the front desk log for problems, special requests, etc.
• Greeting, registering, and assigning rooms to guests.
• Processing guest registrations, including collecting payment.
• Preparing express checkout folios.
• Maintaining room status inventory.
• Communicating all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
• Maintaining and cleaning the lobby and bathroom as needed.
• Communicating all information to the following shift to ensure a smooth transition.
• Working closely with all hotel departments to ensure the highest quality of customer service.
• Answering inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
• Explaining in-room and hotel features.
• Completing all required shift paperwork, and night audit reports daily.
• Performing other duties as assigned by management.

Benefits

• Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance.
• We also offer a generous 401(k) retirement match.
• To support work-life balance, we provide Paid Holidays and Paid Time Off.
• Additional perks include access to our Employee Assistance Program and Fund.