Night Auditor

Responsibilities

• Balancing duties, daily paperwork, and shift reports
• Attending to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions
• Proactively thinking about guest security
• Maintaining a safe, clean, and friendly work environment
• Counting cash and ensuring the accuracy of the cash drawer
• Checking the front desk log for problems, special requests, etc.
• Greeting, registering, and assigning rooms to guests
• Processing guest registrations, including collecting payment
• Preparing express checkout folios
• Maintaining room status inventory
• Communicating shift information to Front Office Manager, General Manager, and other desk staff
• Maintaining and cleaning the lobby and bathroom as needed
• Communicating shift information to the next shift to ensure a smooth transition
• Working closely with all hotel departments for high-quality customer service
• Answering inquiries about hotel services, registration, and providing information on in-room and hotel features
• Completing required shift paperwork and night audit reports daily
• Performing other duties as assigned by management

Qualifications

• High school diploma or equivalent
• One year of experience in a front desk or similar position
• Knowledge of hotel operations and procedures
• Excellent communication skills
• Ability to work independently and as part of a team
• Basic computer skills, including Microsoft Office
• Ability to count accurately and maintain financial records

Benefits

• Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance
• We offer a generous 401(k) retirement match
• To support work-life balance, we provide Paid Holidays and Paid Time Off
• Additional perks include access to our Employee Assistance Program and Fund