Night Auditor
Peachtree Group · Paso Robles, CA · 3 wk ago
On-siteManagement$18–$19/hrFull-time
About the role
The Night Auditor is responsible for completing all nightly audit functions while delivering exceptional guest service at the hotel’s front desk.
Responsibilities
- Completes all nightly audit functions
- Aids guests with check-ins and check-outs
- Processes reservations
- Responds to guest inquiries
- Ensures a high level of service throughout the overnight shift
- Counts cash and maintains the accuracy of the issued cash drawer
- Checks the front desk log for problems, special requests, etc.
- Greets, registers, and assigns rooms to guests
- Processes guest registrations, including collecting payment
- Prepares express checkout folios
- Maintains room status inventory
- Communicates all pertinent shift information to Front Office Manager, General Manager, and other desk staff
- Maintains and cleans the lobby and bathroom as needed
- Communicates all information to the following shift to ensure a smooth transition
- Works closely with all hotel departments to ensure the highest quality of customer service
- Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions
- Explains in-room and hotel features
- Completes all required shift paperwork, and night audit reports daily
- Performs other duties as assigned by management
Qualifications
- Proactive thinking
- Keeps guest security always in mind
- Creates a safe, clean, and friendly work environment
Benefits
- Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance
- We also offer a generous 401(k) retirement match
- To support work-life balance, we provide Paid Holidays and Paid Time Off
- Additional perks include access to our Employee Assistance Program and Fund