Night Auditor

Key Responsibilities

• Serve as the Manager on Duty during overnight hours
• Process all PMS night audit tasks and end-of-day accounting procedures
• Accurately handle cash, complete daily transaction reports, and balance the cash drawer
• Welcome guests and provide exceptional service in person and over the phone
• Handle room and rate changes, VIP reservations, and special guest requests according to hotel policies
• Maintain clean and safe front desk and work areas
• Communicate effectively with management, front desk team, and other departments
• Provide guests with information about hotel services, amenities, and the local area

Qualifications

• Previous front desk, night audit, or hotel experience preferred but not required
• Strong customer service skills and attention to detail
• Basic knowledge of computers and ability to learn hotel PMS systems
• Excellent written and verbal communication skills
• Reliable, punctual, and able to work independently

Benefits & Perks

• Competitive wages
• Excellent full-time benefits, including:
• Health, Dental, and Vision Insurance
• Life Insurance
• 401(k)
• PTO
• Company Discounts
• Supportive, respectful work environment

About the Role

MCHG is a hospitality company built on Fun, Family, Integrity, and Respect. We are committed to Positively Impacting Lives—for our guests and our team.