Night Auditor

About the role

The Night Auditor at Fairfield Inn & Suites Ottawa and Hampton Inn & Suites Ottawa is responsible for overseeing nightly hotel operations at both locations as assigned. This includes ensuring accurate guest billing, maintaining financial records, and providing exceptional service during late-night hours.

Responsibilities

• Check guests in/out, process payments, and handle AYS duties.
• Reconcile guest service agent paperwork and credit card transactions.
• Post room charges, distribute folios, and reconcile gift shop and banquet paperwork.
• Run daily close-out reports, process night audit, and maintain the front desk log book.
• Handle guest mail, messages, and faxes, ensuring timely delivery.
• Must be able to stand for extended periods, walk, bend, and crouch.
• Able to follow safety protocols and work under rotating shifts, including weekends and night shifts, as needed.

Qualifications

• Minimum one year of hotel front desk or accounting experience preferred.
• Hilton and Marriott System software knowledge preferred but not required.
• Strong communication skills and ability to perform basic math calculations.
• Ability to analyze data and make decisions regarding guest check-in/out processes.