Night Auditor

About the role

The Forester Hotel is a boutique-inspired offering from Hyatt Place, located in Lake Forest, IL. Founded on the motto of "Love of Science and Nature," the hotel is situated in a city that balances preservation and progress.

Responsibilities

• Check in/out guests
• Post charges and payments to guest accounts
• Handle AYS duties
• Reconcile all guest service agents’ paperwork
• Print and resolve rate discrepancies
• Reconcile credit card totals to batch report and submit to credit card processor
• Post room & tax
• Print departing folios and distribute to guest rooms
• Reconcile and balance all gift shop paperwork
• Complete the spreadsheet for banquet event orders and post
• Run close day on computer system and run back up
• Separate night audit reports for accounting and management
• Process all guest mail, messages and faxes by receiving, sorting notifying and distributing to mailboxes and to guests in order to ensure the information is received in a timely manner
• Maintain the front desk log book to enhance the department communication, and communicate any problems to the next shift coming in and the supervisor

Qualifications

• At least one-year Hotel front desk and/or accounting background and familiarity with hospitality industry practices preferred
• Flexibility with scheduling

Skills

Must be able to communicate clearly with guests, customers, supervisors, and fellow employees. Must be able to calculate amounts and apply basic addition, subtraction and multiplication.

Benefits

N/A

Pay

N/A

Schedule

Due to the business demands of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, including weekends, night shifts, and/or overtime. Also, depending on business demands, hours may be reduced at any time.