Night Auditor
Spire Hospitality · Covington, KY · 4 mo ago
On-siteManagementFull-time
Essential Job Functions
- Deliver unparalleled service, courtesy, and care to our guests by responding promptly and effectively to guest questions and requests
- Demonstrate exceptional attention to detail in preparing daily Food & Beverage revenue reports, and in creating and balancing PMS reports for revenue and settlement accounts
- Make corrections and adjustments via the PMS and handle all computer problems that might occur throughout the shift
- Enter revenue, expenses, and allowances into the computer system to generate daily reports, including the Guest Ledger Summary and the Daily Restaurant Summary
- Efficiently conduct check-ins, check-outs, and promptly answer phone calls with professionalism and courtesy
- Resolve guest concerns with attentive service recovery
Physical Demands
- Ability to lift, carry, push or pull 10 lbs
- Standing and moving about in the guest services and restaurant/bar areas throughout the shift
- Primarily standing for majority of shift
Qualifications
- Education: High school diploma or its equivalent
- Experience: Hotel experience preferred, 1-year experience as a Guest Services Agent required
- Knowledge of accounting operations such as accounts receivable, accounts payable, server service fees, etc.
- Basic mathematical skills to prepare financial reporting
- Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel
- CPR/First Aid Certification
- Previous experience with hotel PMS systems a plus. Examples: OPERA, OnQ
Benefits
- A comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, wellness programs, wonderful hotel discounts and much more
Pay
N/A
Schedule
N/A