Night Auditor

About the role

The Bradley is a hotel located in Fort Wayne, Indiana, offering a blend of Midwestern charm and modern design. It reflects the genuine spirit of community, industry, and creativity within the city.

Responsibilities

• Help guests discover their "Wanderlust" experience
• Provide exceptional customer service by being engaging and taking sincere interest
• Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
• Resolve problems and "WOW" guests through recovery when things aren’t quite right
• Promote and sell special hotel programs
• Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
• Maintain house bank
• Generate, print and distribute daily and weekly reports
• Ensure the Night Audit procedures are followed with great attention to detail
• Communicate all pertinent information to manager on duty
• Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds
• Aid other departments as needed

Requirements

• Must have the ability to work the overnight hours
• A high attention to detail
• A high school diploma or equivalent
• A strong desire to make an impact on other people
• An outgoing and engaging personality
• Computer skills
• Excellent verbal and written communication skills
• Ability to work in a fast-paced setting
• Ability to stand for the duration of the shift
• Must be available to work various shifts including weekends and holidays

Qualifications

• Must have a valid driver’s license
• Must be able to lift up to 50 pounds
• Must be able to walk and stand for extended periods
• Must be able to climb stairs

Skills

• Customer service skills
• Attention to detail
• Communication skills
• Problem-solving skills
• Time management skills

Benefits

Compensation details are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications, and specific office location. This may differ in other locations due to cost of labor considerations.

Pay

$

Schedule

Overnight shifts

Benefits

Equal opportunity employer