Accounts Manager
Campus Apartments · Richmond, VA · 1 mo ago
Business DevelopmentFull-time
Responsibilities
- Collect rent and maintain low delinquency rates
- Maintain all resident financial records
- Process all invoices
- Update daily resident information in Entrata
- Issue notices for late payments, evictions, returned checks, and memos
- Avoidance of delinquency through effective rent collection
- Deposit all receipts before bank closing
- Update daily reports on notices to vacate, vacancies, activity, etc.
- Organize and file all applicable reports, leases, and paperwork
- Accept service requests from residents and follow up with maintenance
- Compile and deliver late notices and legal notices
- Create monthly delinquency reports and inform the General Manager
- Collaborate with legal counsel and General Manager on legal proceedings
- Answer telephones as needed
- Set up new residents and manage deposit processes
- Input vendor information and invoices into the computer system and ensure timely payment
- Follow up on security deposit upgrades and process refunds
- Keep logs updated
- Perform general administrative tasks including filing, typing, and ordering supplies
- Prepare monthly reports
- Maintain general office and vendor files
Requirements
- High school diploma
- Accurate typing and record keeping
- Computer skills and math ability
- Working knowledge of Entrata (preferred)
- Ability to follow through with paperwork and meet deadlines
- Excellent customer service skills
- Ability to work in a fast-paced environment with accuracy