Accounts Manager

Duties and Responsibilities

• Maintains complete knowledge of the castle plan and customer rental agreement.
• Maintains current knowledge of the accounts status of all rental customers.
• Develops and trains customers diligently to achieve on time payment habits.
• Explains the rental agreement to the customer in some cases.
• Delivers, installs, and picks-up products to and from the customer's home as needed in a safe and damage free manner.
• Retrieves products from the homes of customers who choose not to renew the rental agreement.
• Documents and receives customers payment successfully in the field and store.
• Performs preventative maintenance on delivery vehicles to ensure top safe operating condition.
• Operates the delivery vehicle safely, following all laws, regulations, and company procedures.
• Cleans returned products.
• Affords assistance to the store manager in controlling inventory.
• Affords assistance in receiving product into the store by following the proper inventory receiving and transfer procedures.
• Maintains records and documentation.
• Performs other related duties as needed.

Requirements

• High school diploma or general education degree (GED); or equivalent combination of education and experience.
• Valid state motor vehicle license with evidence of safety and insurability.

Qualifications

• Customer service skills
• Prioritizing skills
• Time management
• Ability to work in a fast-paced environment
• Communication skills
• Ability to operate hardware necessary to perform the job