Night Auditor

Overview

Location Residence Inn San Bernardino, CA

Responsibilities

• Review daily transactions and checklists for completion and accuracy.
• Ensure all guests are served promptly and courteously.
• Apply problem solving skills to resolve guest issues to their satisfaction.
• Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
• Ensure emergency notification procedures are followed in the event of issues taking place overnight.
• Communicate effectively between all shifts and departments.

Qualifications

• Previous customer service experience with proven ability to thrive working the overnight shift is ideal.
• To be successful in this role, you need strong verbal and written communication skills.
• You must be able to read, write, type and use basic technology.
• This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds.
• Applicants must be available to work weekends and holidays.

Benefits

• Group insurance, including medical, dental, vision and company-paid life insurance
• Paid time off
• Company-matched 401(k) plan
• Voluntary benefits including short term disability, long term disability, accident, life, critical illness
• Flexible Spending Account
• Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!

Pay

Get paid daily

Schedule

This job requires you to work overnight (graveyard) hours.