Night Auditor

Description

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7….so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As the late shift you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests.

Role Responsibilities

• Processing credit card transactions and other (restaurant, events, lounge) for the day
• Handling phone system, transferring calls, reservations, etc
• Verifying, balancing and reviewing hotel room availability
• Performing check-in and check-out procedures
• Administering guest payment policies and looking for errors from the day shifts
• Preparing folios for the morning departing guests
• Maintaining overall lobby appearance and assisting with AM breakfast set up if needed
• Being versed in all hotel emergency procedures

Starting Wage

Starting wage is $16/hour. This is an overnight position and part time. However, candidates seeking full-time, and have flexible schedules to work other shifts, will be considered.

Benefits

• Competitive wages
• Comprehensive benefit package including medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities

Why Concord?

• Our culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun
• We strive to hire the BEST associates in the market
• We provide a great work environment for our associates
• We offer training & development and career advancement opportunities
• We have a fun work environment with many activities for associates

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.