Night Auditor
HEI Hotels & Resorts is proud to welcome the Westin Poinsett, Greenville to our growing portfolio of distinguished properties. Located in downtown Greenville, this AAA Four Diamond hotel blends classic Southern elegance with modern comfort, offering a distinguished setting for leisure and business guests. At HEI, we believe exceptional hotels are built by exceptional people and are committed to providing competitive compensation, industry-leading tools, and a culture that empowers growth and excellence.
About the role
Perform night audit operations to ensure the maintenance of financial controls and compliance with hotel standards. Coordinate with other departments (Security, Housekeeping) to ensure quality service is provided to all guests.
Responsibilities
- Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier.
- Run audit reports/journals from the front office system, Point of Service, and the computer.
- Make corrections, adjustments, and handle all computer problems that occur throughout the shift.
- Input into the front office system revenue/expenses/allowances to generate daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
- Balance all revenue and settlement accounts nightly, maintain files, and reset the system for next day operations.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
Requirements
- Hotel experience preferred.
- Basic mathematical skills and ability to make accurate calculations using a 10-key.
- Ability to effectively deal with guest and associate concerns in a friendly and positive manner.
- Ability to access and accurately input information using a moderately complex computer system.
- Effective verbal and written communication skills.
- Ability to adapt communication style to suit different audiences (supervisors, coworkers, public, etc.).
Pay
Salary Range: $17.00 - $18.00 Hourly
Tipped/Service Charge Eligible: No
Discretionary Performance Bonus Eligible: No
Benefits
HEI Hotels and Resorts offers a comprehensive benefits program including:
- Medical, dental, and vision insurance (Anthem Blue Cross Blue Shield, EyeMed).
- Vacation, sick, and holiday programs.
- Pet insurance through the ASPCA.
- Supplemental, spousal, and child life insurance.
- Short- and long-term disability plans.
- 401(k) Savings Plan with matching funds.
- Discounts through 'YouDecide' and hotel room discount programs.
Specific details and eligibility vary by location and employment status.