Night Auditor
Crescent Hotels & Resorts · Houston, TX · 2 days ago
FinanceFull-time
Required Skills And Abilities
- At least one (1) year of previous hotel night audit or hotel front desk experience.
- Flexible to work any overnight shift, including holidays and weekends.
- Must have the ability to communicate in English.
- Basic mathematical skills and ability to make accurate mathematical calculations.
- Previous direct customer service experience.
Job Description
- Balance room, restaurant and bar revenues, post and balance charges and settlements, maintain files and reset the systems for next day operations.
- Prepare daily restaurant revenue report data by auditing point of service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
- Run audit reports and input revenue/expenses/allowances to generate the daily reports.
- Resolve guest related issues and complaints.
- Manage overnight front desk operations and work with hotel security to help ensure safety measures are maintained.
Benefits
- Medical, dental and vision insurance
- Matching 401k
- Employee assistance program
- Free life insurance
- Paid time off
- Holiday pay
- Hotel discount program
- Free lunch
Experience Required
- 1 year(s): Hotel Night Auditor
Behaviors Required
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations Required
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Self-Starter: Inspired to perform without outside help
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Preferred Goal Completion
- Inspired to perform well by the completion of tasks