Night Auditor

About the role

At TownePlace Suites by Marriott, our Night Audit/Front Desk Agent ensures the smooth operation of the late night and early morning shifts while providing warm, thoughtful guest service.

Responsibilities

• Run basic audit procedures to maintain accuracy in daily revenue, cash, and credit transactions
• Prepare nightly reports and verify all transactions
• Welcoming late arrivals, handling check-ins/check-outs, answering phones, and assisting with guest needs
• Troubleshoot and solve problems with confidence, handling billing questions or pillow requests at 2 am

Requirements

• Strong attention to detail and comfort with basic math and audit tasks
• Excellent English communication skills (reading, writing, and speaking)
• Comfortable using computers and various hotel software systems
• The ability to stay focused, organized, and upbeat during overnight hours
• Physical stamina to stand, move, and occasionally lift or move up to 20 pounds

Qualifications

• Physical stamina to stand, move, and occasionally lift or move up to 20 pounds
• The ability to stay focused, organized, and upbeat during overnight hours

Skills

• Strong attention to detail and comfort with basic math and audit tasks
• Excellent English communication skills (reading, writing, and speaking)
• Comfortable using computers and various hotel software systems

Benefits

• Medical
• Dental
• Vision
• Life
• Long/Short Term
• 401-K
• Supplemental Insurance
• Professional Growth and Development Opportunities

Pay

Based on Experience

Schedule

11:00 pm–7:00 am