Night Audit | Semiahmoo Resort

Perks

The Perks Eligibility of perks is dependent upon job status
Hourly Pay Range: $20.13 to $21 DOE
Free Parking
Get Paid Daily (Make any day payday)
Paid Time off & Holiday Pay (Because Balance Matters)
Benefits - Medical, Dental, Vision, Disability, 401K
HSA/FSA Plans -with employer contribution
Values Based Culture (#OMGLIFE)
Culture Add (Creating Space for Fresh Perspectives)
Referral Bonus (Get Paid to Recruit)
Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
Employee Assistance Program“Columbia Cares” Volunteer Opportunities
Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

What’s in it for you

Our Commitment to you: “People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences.
We are a people-first organization, ignited from the inside to succeed on the outside.
We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs.
We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us.
We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What Success Looks Like

• Oversight of the day to day night operation of the property including front desk operations, and financial reconciliation and reporting.
• Follows all procedures to ensure that all front office activities and services meet or exceed the established standards and goals.
• Maintains a safe and secure environment for guests and team members.
• Reports security concerns and problematic situations immediately to the General Manager or appropriate party.
• Responds and works to resolve guest issues and concerns as necessary.
• Evaluates patterns or trends in guest concerns in order to plan and implement corrective actions.
• Provides regular and on-going communication with all departments in order to keep staff informed of updates, changes and/or problematic situations.
• Safeguards front office, reception area, lobby and storage areas are clean and organized.
• Safeguards all equipment is properly maintained and functioning.
• Safeguards all equipment is used only as intended.
• Completes property walks routinely to monitor guest safety and security.

What You Bring

• Minimum 1 year hospitality experience required, 2 year hotel/clerk experience strongly preferred.
• Previous experience in cash handling and computerized Point of Sale system strongly preferred.
• Strong written and verbal communication skills required; bi-lingual skills preferred (English/Spanish).
• Strong problem solving and conflict resolution skills.
• Able to understand and apply labor and industry-specific laws and regulations.
• Able to park and retrieve guest vehicles.
• Able to secure property by walking up and down halls to make sure appropriate doors are securely locked.
• Able to possess basic negotiation skills and strong customer relations skills.
• Strong computer skills: Full knowledge of Microsoft Office with an emphasis on Outlook, Excel and Word.