Hotel Night Audit

Key Responsibilities

• Provide outstanding guest service while maintaining a welcoming and professional atmosphere.
• Accurately follow hotel accounting and audit procedures to ensure all financial processes are completed and balanced.
• Prioritize guest safety and security, playing a crucial role in ensuring every guest enjoys a safe and secure stay.
• Acknowledge and engage Marriott Bonvoy members, enroll new members, and promote program benefits.
• Communicate effectively with guests, showcasing in-depth knowledge of hotel amenities, features, and local area attractions.
• Uphold hotel policies and procedures while carrying out nightly duties.

What We're Looking For

• Strong ability to work independently with minimal supervision.
• Excellent communication and customer service skills.
• Attention to detail, accuracy, and commitment to guest satisfaction.
• Previous hotel or customer service experience preferred, but not required.