Night Audit (Part-Time)

About the role

The Night Auditor is responsible for overnight hotel operations, ensuring the accuracy of daily close-of-day reporting, and providing exceptional guest service during overnight hours. This position combines front desk responsibilities with financial reconciliation, supporting a seamless transition from one business day to the next in accordance with Hyatt’s values, policies, and procedures.

Responsibilities

• Provide a warm and professional welcome to late-arriving guests and assist with overnight check-ins/check-outs.
• Perform nightly audit procedures including reconciling and posting daily revenues and transactions.
• Prepare and distribute daily reports per Night Audit Checklist.
• Monitor front desk operations and handle overnight guest requests and inquiries.
• Ensure the accuracy of billing, payments, and cash handling procedures.
• Respond to emergency situations or security concerns during overnight hours.
• Maintain accurate records and logs for shift activity, guest incidents, and audit reports.
• Ensure a clean and organized front desk and lobby environment.
• Communicate effectively with day shift staff to ensure proper hand-off and follow-through on guest or operational needs.

The responsibilities outlined above are not all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Requirements

• High school diploma or equivalent.
• At least 1 year of prior experience in a hotel front desk or night audit position.
• Proficiency in using computer systems and hotel management software.
• Ability to multitask, work under pressure, and adapt to a fast-paced environment.
• Good typing skills.
• Refined verbal and written communication skills with a friendly and professional demeanor.
• A genuine desire to satisfy the needs of others in a fast-paced environment.
• Availability to work flexible shifts including nights, weekends, and holidays.

Benefits

• Competitive Salary: $17.50/hour (including $0.50 for overnight shift differential).
• Health Benefits: Medical, dental, and vision insurance starting after 30 days.
• Perks & Discounts:
  • Free and discounted room nights.
  • Friends & family rates at Hyatt properties.
  • Discounts on food and beverage.
  • Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace).
• Work-Life Balance: Paid time off, including new child leave.
• Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan.
• Growth Opportunities: Tuition reimbursement and robust training programs.
• Everyday Conveniences: Meal credit for employees.

About the organization

Join the award-winning team at Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina, a premier resort recognized for excellence in service, safety, and wellness. As part of a globally respected hospitality brand, you’ll contribute to exceptional guest experiences within a culture rooted in care, collaboration, and innovation. Recent accolades include the 2024 U.S. News Best Hotels Gold Badge, GBAC STAR™ Accreditation, TripAdvisor’s Travelers’ Choice Award, and recognition as a 2024 Healthiest Maryland Business – Standout.