Night Audit (Part-Time)
About the Role
Balance room, restaurant, and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations.
Responsibilities
- Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier.
- Run audit reports/journals from the front office system, Point of Service, and the computer.
- Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
- Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
- Balance all revenue and settlement accounts nightly, maintain files, and reset the system for next day operations.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
Requirements
- Ability to communicate in English.
- Self-starting personality with an even disposition.
- Maintain a professional appearance and manner at all times.
- Strong communication skills with guests and team members.
- Willingness to assist co-workers and work as a team player.
- Basic mathematical skills and ability to make accurate calculations using a 10-key.
- Ability to effectively address guest and employee concerns in a friendly and positive manner.
- Ability to access and accurately input information using a moderately complex computer system.
Performance Standards
Customer Satisfaction
Our customers are our priority. Positive guest experiences depend on professional interactions with Crescent staff. You must remain courteous and respectful to all guests and associates at all times. Every Crescent associate serves as a guest relations ambassador during every working minute.
Work Habits
To ensure a positive experience for guests and associates, your work habits should meet or exceed hotel standards for procedures, dress, grooming, punctuality, and attendance. You should be adaptable to changes in work areas and procedures, willing to learn new skills or improve existing ones, and capable of solving routine problems. Ask for help when unsure about tasks.
Safety & Security
The safety and security of guests and associates are of utmost importance. Adhere to hotel security policies and procedures, including key controls, safe lifting practices, proper chemical use, and reporting safety hazards or concerns.
This description excludes non-essential and marginal functions incidental to the role. The examples provided are typical but not exhaustive; other duties may be assigned by your supervisor. This description may change at the company’s discretion and does not constitute an employment contract.