Night Audit Hazard Hotel at VP Management

Oversee and manage all aspects of the Hazard Hotel during the night shift in Hazard, Kentucky. This full-time role requires prior hospitality or restaurant experience and strong communication and organizational skills.

Responsibilities

• Manage the front desk and provide exceptional customer service to guests during the night shift.
• Perform accurate and efficient check-ins and check-outs for hotel guests.
• Handle guest inquiries and complaints, resolving issues in a timely and professional manner.
• Conduct night audits to ensure accuracy of room rates, charges, and revenue.
• Prepare daily reports, including occupancy and revenue, and distribute to appropriate departments.
• Manage all aspects of the hotel during the night shift, including security, maintenance, and housekeeping.
• Ensure compliance with all hotel policies and procedures.
• Process payments and cash handling accurately and in accordance with company policies.
• Assist in training and supervising front desk staff as needed.
• Maintain a clean and organized work environment.

Requirements

• High school diploma or equivalent. College degree in hospitality management or related field preferred.
• Prior experience in the hospitality or restaurant industry, preferably in a night audit or front desk position.
• Strong communication and customer service skills.
• Excellent time management and organizational skills.
• Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
• Proficiency in computer systems, including Microsoft Office and property management software.
• Flexible schedule, including weekends and holidays.
• Must be able to pass a background check.

Benefits

• Health insurance
• Opportunities for advancement within the company