Night Audit

Responsibilities

• Assist guests efficiently, courteously, and professionally in all front desk-related functions.
• Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds.
• Consistently follow all credit, cash-handling, and accounting procedures.
• Run various audits and reports, and record all revenues and statistics accurately.
• Ensure security and confidentiality of all guest and hotel information.
• Effectively respond to and resolve guest concerns or complaints.
• Perform other duties as assigned.

Requirements

• Strong communication skills.
• A passion for customer service.
• The ability to be flexible and adapt to any situation.
• A desire to work as part of the front desk team.
• An outgoing personality with a positive attitude.
• Previous hospitality experience is helpful but not required.
• Able to stand and move at a fast pace for long periods of time, with availability to work long hours, nights, weekends, and holidays as necessary.

Qualifications

• Medical, Dental, and Vision insurance (starting Day 1).
• Life Insurance and Disability Insurance.
• Paid Parental Leave.
• Vacation/Paid Time Off (PTO) with rollover.
• 401(k) with company match.
• Employee Assistance Program (EAP).
• Discounts on hotel rooms, dining, and other travel/entertainment experiences.
• Multiple hotels in each market = more opportunities for growth.

Benefits

• Complimentary wellness tools.
• Unlimited referral bonuses.
• Lifetime career development and tuition reimbursement.

Schedule

• Long hours, nights, weekends, and holidays may be required.

Skills

• Customer service skills.
• Flexibility and adaptability.
• Communication skills.

Pay

• Starting pay details are provided upon hire.