Night Audit

About the role

Courtyard® by Marriott Buffalo Airport is seeking a Night Auditor to join their team!

Responsibilities

• Greet guests, complete the check-in/check-out procedure through the Property management system while obtaining and storing pertinent information.
• Handle cash, credit card information and goods at the property.
• Identify the needs of each guest and provide relevant information regarding the hotel services and amenities to create an accommodating environment for all.
• Respond to all guest requests in a timely manner.
• Take reservations from incoming callers, input all pertinent information into the hotel management system.
• Update and cancel reservations in the system as requested by the guest.
• Organize previous shifts paperwork, close and balance all room accounts and vouchers, investigate and analyze out of balance situations, run trial balance reports and night audit.
• Prepare guest folios for express check out.

Requirements

• Customer Service experience, in a hotel setting preferred.
• BRAND experience is a plus.
• A high school diploma or equivalent is preferred.
• Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.
• Must have a valid drivers license, and an acceptable driving history subject to company approval.
• Typical Schedule: Overnights, 11 PM- 7 AM
• Weekend Availability needed

Qualifications

• The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive.

Skills

• None specifically listed

Benefits

• Paid Weekly (Every Friday!)
• Medical, Dental & Vision Insurance
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Wellness Programs
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Pay

Pay range: $18.00- $19.00

Schedule

Typical Schedule: Overnights, 11 PM- 7 AM

Weekend Availability needed