New Home Sales Consultant - "On Your Lot"

JOB MISSION

As a New Home Sales Consultant at Garrette Homes, you will play a pivotal role in supporting our Scattered Lot and On Your Lot (OYL) homebuilding programs throughout the Vancouver, WA area. This position is ideal for a motivated professional who thrives on building relationships, delivering an exceptional customer experience, and guiding homebuyers through every step of the new home journey — from lot selection to move-in day.

JOB RESPONSIBILITIES

• Achieve or surpass monthly sales and appointment targets set by the sales manager.
• Maintain a customer satisfaction rating of 90% or higher by providing proactive engagement and exceptional service.
• Ensure timely follow-up with leads and maintain accurate records in Salesforce to optimize sales opportunities.
• Present a confident and knowledgeable demeanor to customers, building trust and rapport.
• Adhere to a structured sales process consistently to enhance efficiency and effectiveness.
• Assist in contract and sales document preparation, ensuring accuracy and compliance.
• Cultivate a positive customer experience by setting clear expectations and educating on the home buying process.
• Proactively address customer inquiries with professionalism and expertise.
• Collaborate with the Realtor/Broker community to drive Outside Realtor-generated sales, fostering strong partnerships.
• Utilize Salesforce and other contact management software to streamline processes and boost sales performance.

JOB REQUIREMENTS

• Proven Sales Experience: Minimum of 3 years of successful sales experience, demonstrating a track record of achieving sales targets.
• A valid real estate license is required. Dual license (Oregon and Washington) is highly preferred.
• Exceptional Customer Service: Minimum of 3 years of demonstrated excellence in delivering exceptional customer service, ensuring high satisfaction levels.
• Strong Communication: Exceptional verbal and written communication abilities to effectively interact with clients and stakeholders.
• Problem-Solving: Creative problem-solving approach with empathy and confidence, prioritizing the company's interests.
• Organizational and Time Management: Strong multitasking, organizational, and time management skills to handle multiple priorities efficiently and meet deadlines.

BENEFITS

• Company supported medical, dental and vision benefits for employees and families
• Participation in our 401(k)-retirement savings plan with Company contributions
• New home discount
• 120 hours of paid time off for the first year
• Six paid holidays
• Paid volunteer hours
• Employee Recognition Program
• Employee Referral Bonus - Up to $1,000
• Engaging company culture – Including our annual “Ferris Bueller’s Day Off”
• And much more!

OUR CULTURE / VALUES

At Pacific Lifestyle Homes, our vibrant culture defines who we are. We believe in the power of open communication, where every voice is valued and heard. With a strong emphasis on personal growth, we offer one-on-one coaching, regular reviews, and prioritize internal promotion whenever feasible. Our actions are guided by our core values of respect, accountability, candor, humility, integrity, and teamwork, shaping every decision we make and every interaction we have.

WORK ENVIRONMENT

Sales team members will primarily work from one of our Regional Model Homes, with a general schedule of Wednesday to Sunday from 10 AM to 6 PM. There may also be occasional office work requirements.

Our dress code and appearance policy reflect our commitment to professionalism and our dedication to maintaining a premier standard as a homebuilder.

Prior managerial reference checks, background check and a pre-employment drug screen are required steps in our hiring process.

We are proud to be an Equal Opportunity Employer.