Network Infrastructure Support Engineer Tucson AZ
InTegriLogic Corp · Tucson, AZ · 1 mo ago
On-siteInformation TechnologyFull-time
Benefits
- 401(k) matching
- Competitive salary
- Dental insurance
- Donation matching
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Responsibilities
- Provide remote and on-site technical support for our clients
- Network printer troubleshooting and configuration
- Configure Windows-based computers from a systems administrator perspective including workstation image management and Active Directory tools management
- Configure, troubleshoot, and resolve networking hardware and software issues
- Adept with utilizing PowerShell for automation and configuration changes en masse
- Complete documentation in our ticketing system in the time frame required, including accurate time spent on resolving client issues
- Serve as primary contact for 3rd party vendors
- Maintain high level of customer satisfaction
- Adhere to quality standards set by company
- Represent company in a professional and ethical manner
Qualifications
- 5+ years' experience configuring and repairing Microsoft Windows-based computers including: Windows Desktop Operating Systems from Windows 7 to most current version, Windows Server Operating Systems from Windows Server 2012 to most current version, Office versions from Office 2010 to most current version, Network and local printing, Imaging and maintaining base images
- 3+ years’ experience with Microsoft Active Directory Users & Computers Creation/implementation of Group Policy Objects (GPO) as part of automating configuration tasks for clients DHCP and DNS configuration
- 2+ years’ experience with using PowerShell to: Conduct changes en masse throughout a network, Configure specific items on a workstation
- 2+ years with configuring and deploying networking equipment including: Routers, Firewalls, Switches