Network Deployment Technician, GND-NASA-Deploy

Key job responsibilities

• Installation of routers, switches and DWDM hardware.
• Assist in troubleshooting fiber optic and copper cabling.
• Create colocation remote hand requests for new capacity installations.
• Support project leads to deliver network capacity projects.
• Help to resolve data center and facility issues.
• Support small to mid-size network deployment projects.
• Building relationships with internal and partner teams.
• Participate in site audits to ensure safety and quality meets AWS standards.
• Provide status updates to stakeholders via internal tools.

Physical Requirements

• This position has a physical component requiring the ability to lift & rack equipment up to 40lbs.
• It may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.

Basic Qualifications

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• High school or equivalent diploma.
• Can lift and rack equipment up to 40 pounds.

Preferred Qualifications

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
• Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines.
• Experience with cabling infrastructure best practices and methodologies.
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).