Network Deploy Technician III, Global Network Delivery (GND)

Key job responsibilities

Managing work and priorities through ticketing system and workflows to complete customer requests and projects
Collaborating with various stakeholders to remove project obstacles
Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords
Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
Participating in the migration, basic configuration and rollout of new or upgraded hardware

Basic Qualifications

• 2+ years of computer hardware troubleshooting and repair experience
• 1+ years of computer networking experience
• High school or equivalent diploma

Preferred Qualifications

• Industry standard certifications (BICSI, CompTIA, CCENT, Network+)
• Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters
• Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)