Network Deploy Technician III, Global Network Delivery (GND)
About the role
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Responsibilities
- Managing work and priorities through ticketing system and workflows to complete customer requests and projects
- Collaborating with various stakeholders to remove project obstacles
- Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords
- Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
- Participating in the migration, basic configuration and rollout of new or upgraded hardware
Requirements
- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma
Qualifications
- Industry standard certifications (BICSI, CompTIA, CCENT, Network+)
- Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters
- Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)
Skills
- Strong problem-solving and troubleshooting skills
- Ability to work independently and manage multiple tasks simultaneously
- Excellent communication and collaboration skills
- Proficiency with network management tools and protocols
Benefits
- EAP, Mental Health Support, Medical Advice Line
- 401(k) matching
Pay
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location.
Schedule
Regular work schedule is typically 9am-6pm, Monday through Friday. Some evening and weekend work may be required as needed.