Network Deploy Technician III, Global Network Delivery (GND)

About the role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. The Network Deploy Technician III supports all AWS data centers and ensures customers have continuous access to the cloud.

Responsibilities

• Manage work and priorities through ticketing system and workflows to complete customer requests and projects
• Collaborate with various stakeholders to remove project obstacles
• Troubleshoot networking, routing, and interconnectivity issues, including patch panels and patch cords
• Specify Power and Cooling requirements and ensure Hardware Racking/Stacking completed for new equipment
• Participate in the migration, basic configuration, and rollout of new or upgraded hardware

Requirements

• 2+ years of computer hardware troubleshooting and repair experience
• 1+ years of computer networking experience
• High school or equivalent diploma

Qualifications

• Industry standard certifications (BICSI, CompTIA, CCENT, Network+)
• Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters
• Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)

Skills

• Strong problem-solving and troubleshooting skills
• Ability to work independently and manage multiple tasks simultaneously
• Excellent communication and collaboration skills

Benefits

Amazon offers a comprehensive benefits package including:

• EAP (Employee Assistance Program)
• Mental Health Support
• Medical Advice Line
• 401(k) matching

Pay

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location.

• USA, OR, PDX170 - 27.00 - 48.00 USD hourly
• USA, OR, Umatilla - 27.00 - 48.00 USD hourly
• USA, VA, Ashburn - 27.00 - 48.00 USD hourly
• USA, VA, Chantilly - 27.00 - 48.00 USD hourly
• USA, VA, Manassas - 27.00 - 48.00 USD hourly
• USA, VA, Sterling - 27.00 - 48.00 USD hourly
• USA, WA, Attalia - 27.00 - 48.00 USD hourly