Network Communication Technician I

Primary Duties

• Supports daily network communication operations by assisting with the installation, maintenance, and repair of network infrastructure components.
• Performs routine inspections, documents network changes, and responds to basic connectivity issues to help minimize operational disruptions.
• Affords assistance with cable routing, equipment setup, hardware replacement, and testing activities while following established standards and procedures.
• Works closely with information technology, maintenance, and operational teams to support reliable communication systems throughout the facility.

Job Requirements

• Requires an Associate’s degree in Information Technology, Network Administration, Electronics Technology, or a related field; 0+ years of experience supporting network communication systems, information technology infrastructure, or technical equipment maintenance; or any combination of education and experience, which would provide an equivalent background.
• Preferred: CompTIA Network+ certification or equivalent industry-recognized networking certification.
• Basic understanding of networking concepts, including internet protocol addressing, network cabling, switches, and connectivity principles.
• Ability to use hand tools, testing equipment, and diagnostic tools safely and effectively.
• Ability to read and interpret technical documents, diagrams, and work instructions.
• Strong attention to detail with the ability to maintain accurate records and documentation.
• Ability to follow instructions and established procedures while working independently or as part of a team.
• Effective verbal and written communication skills.
• Basic problem-solving skills with a willingness to learn new technologies and processes.

Essential And Physical Functions

• Frequent standing, walking, bending, stooping, and climbing to access network equipment and infrastructure.
• Ability to lift, carry, push, or pull up to 50 lbs. on a regular basis.
• Use of fine and gross motor skills for cable installation, equipment setup, testing, and repairs.
• Visual acuity required to read labels, wiring diagrams, indicators, and technical documentation.
• Ability to maintain concentration and follow detailed procedures while diagnosing and resolving technical issues.
• Ability to work at elevated heights exceeding 3 ft. using ladders or lifts as required.

Work Environment

• Perform all tasks on-site within office, manufacturing, warehouse, and mechanical equipment areas.
• Regular interaction and teamwork with information technology, maintenance, engineering, and production personnel.
• Exposure to moving mechanical parts and industrial equipment while working in manufacturing environments.
• Exposure to loud noise levels, elevated work areas, and industrial conditions typical of a manufacturing facility.
• This role is classified as a Safety Sensitive Position, requiring heightened awareness and adherence to all safety protocols to prevent accidents and ensure a secure work environment.