Communication Systems Technician I

About the role

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Communication Systems Technician I in the Sumter, SC area to support our fast-growing Voice-MSS division.

Responsibilities

• Installing, programming, and maintaining complex communication equipment to get customers up and running.
• Fixing the system if things go wrong and bringing communications back online to public safety, hospitals, utilities, manufacturing, and other mission-critical customers.
• Designing and upgrading customer systems to the latest technologies and solutions.
• Aiding and collaborating well with the team, Service Manager, and customer.
• Demonstrating a willingness to learn and be mentored on a new technology in communications and equipment.
• Completing assigned tickets properly and on time.
• Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
• Serving in a non-call rotation and providing 24/7 technical support.

Qualifications

• At least two (2) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment.
• Team-focused with a passion to meet customer needs.
• Strong communications skills for end users and third parties.
• Resourceful technicians sometimes need assistance/guidance from others.
• Understanding of / willingness to learn two-way radio theory.
• Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters.
• Proficiency with Microsoft Office.
• A valid driver’s license.
• Ability to pass a 7-year background check, motor vehicle check, and drug screen.
• A two-year degree in Electronics, IT, or applicable subject, preferred.
• P25 and/or MotoTRBO experience, preferred.
• CET certification, preferred.

Benefits

• Medical
• Dental
• Vision
• 401K
• PTO
• Holiday Pay
• Education Incentives
• and more

Pay

Competitive compensation.

Schedule

First shift hours Monday – Friday, with occasional 2nd or 3rd shift and weekends depending on project schedules.

Travel

Travel as necessary to support company and customer needs.