Network Administrator (Lumberton)

About the role

The Network Administrator is responsible for network architecture, security, and troubleshooting in an enterprise environment. This includes design, configuration, implementation, maintenance, and administration of telecommunications circuits, LANs, WANs, switches, routers, firewalls, wireless, and related network equipment. The role involves project deliverables, independent and team-based work, travel between sites, and after-hours support.

Responsibilities

• Design, install, configure, troubleshoot, maintain, upgrade, and audit network infrastructure, including telecom circuits, fiber, LANs, VLANs, WANs, switches, routers, firewalls, wireless, and other network equipment.
• Maintain reliable, secure, and robust operation of network devices, including installation and updates of operating systems.
• Implement strong network security configurations, remediate vulnerabilities, and install firmware updates.
• Maintain and analyze networking processes, protocols, and procedures while adhering to network security procedures.
• Ensure configuration backups are current and secure.
• Create and maintain up-to-date network infrastructure documentation.
• Define monitors and ensure network performance and reliability.
• Proactively identify potential problems and perform upgrades or updates as necessary.
• Ensure uptime of mission-critical infrastructure components and adhere to strict SLAs.
• Maintain governmental compliance and participate in audits as needed.
• Stay updated on the latest technologies and trends.
• Assist in maintaining security architecture and infrastructure.
• Provide 24x7 on-call support as required.
• Analyze, escalate, and assist in remediation of critical information security incidents.
• Ensure the continuing effectiveness of current systems through testing and modification.
• Participate in the development of project proposals with an emphasis on cost/benefits.
• Assist the IT team with improvements to enhance functionality and service to users.
• Perform other duties as needed.

Requirements

• Bachelor’s Degree in information systems or equivalent years of experience.
• 2+ years of experience in information technology, including technical support, hardware maintenance, or network infrastructure.
• 3+ years of experience configuring/supporting network switches, routers, firewalls, and wireless devices.
• Extensive knowledge of EIGRP, VoIP, QoS, TCP/UDP, SSH, HTTP, HTTPS, SSL, and NTP.
• Extensive knowledge of network security, including ACL, VLANs, IPSEC, IPS/IDS, DoS, and RADIUS.
• Ability to terminate CAT5e/CAT6/CAT7 cabling and fiber optic.
• Experience supporting voice, video, data, and storage networking.
• Proficient with Cisco network devices.
• Valid driver’s license.
• Ability to pass a drug and alcohol test, post-offer pre-employment physical, and background check.
• Willing to travel up to 40% of the time, including after-hours support.

Skills

• Strong oral and written communication skills.
• Excellent problem-solving and time-management skills.
• Self-motivated and able to work effectively in a team environment.

Preferred Qualifications

• Bachelor’s Degree in information systems.
• 4+ years of experience maintaining LAN/WAN networks.
• Proficiency in network cabling infrastructure, with preference for experience terminating and testing fiber optic and copper cabling.
• Strong hands-on knowledge of Cisco networking solutions, including LAN/WAN, switching, routing, wireless, firewalls, QoS, and VPNs.
• Certification in information security, networking, systems administration, or CCNA is highly desired.

Physical Demands

• Ability to sit and/or stand for extended periods, reach with hands and arms, stoop, squat, bend at the waist, kneel, walk varying distances, and climb stairs.
• Occasional bending at the waist, lifting up to 25 lbs, and twisting the upper body.
• Frequent repetitive use of hands for clerical duties, standing/walking, and stooping.
• Occasional sitting.
• Vision correctable for near and far, including depth perception.
• Hearing preferred for awareness of surrounding machinery, mobile equipment, and emergencies.

Work Environment

Must be able to tolerate all weather elements, loud conditions, and airborne particles (e.g., sawdust).