NetSuite System Administrator

Mobile Communications America (MCA), a trusted advisor for wireless communications, data, and security, is seeking an experienced NetSuite System Administrator in a remote position (must be seated within MCA’s footprint) to support the growing Central Team.

About the role

The NetSuite System Administrator serves as the primary owner and administrator of MCA’s NetSuite platform, ensuring the system is optimized, secure, and aligned with business needs. This role partners closely with Finance, Operations, and business stakeholders to support system configuration, user access, reporting, analytics, and continuous improvement initiatives.

Responsibilities

• Administer and support the day-to-day operation of NetSuite, ensuring system performance, stability, and user satisfaction.
• Manage user access, security roles, permissions, onboarding, and offboarding activities.
• Configure and maintain NetSuite forms, fields, records, workflows, imports, and system enhancements.
• Build and maintain saved searches, reports, dashboards, and SuiteAnalytics workbooks to support business operations and decision-making.
• Troubleshoot system issues, manage support tickets, and coordinate resolution with business and technical teams.
• Lead testing and user acceptance activities for NetSuite releases, updates, and system enhancements.
• Monitor integrations, system processes, and data integrity, identifying opportunities for improvement and increased efficiency.
• Support business process optimization, acquisitions, system implementations, and continuous improvement initiatives.

Requirements

• 3+ years of NetSuite administration experience in a business environment.
• Strong knowledge of NetSuite security, user roles, permissions, and system configuration.
• Experience developing reports, saved searches, dashboards, and SuiteAnalytics solutions.
• Understanding of business processes including Order-to-Cash, Procure-to-Pay, and Financial Management.
• Experience with CSV imports, mass updates, data management, and user support.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Excellent communication skills with the ability to translate business needs into system solutions.
• Ability to manage multiple priorities and work independently in a fast-paced environment.

Preferred Qualifications

• NetSuite certifications (Administrator, SuiteFoundation, ERP Consultant, or SuiteAnalytics).
• Experience with SuiteScript, SuiteFlow, SuiteQL, or SQL.
• Experience supporting integrations, automation tools, and third-party business applications.

Physical Requirements

The physical environment requires the employee to work primarily in an office or remote setting. While performing the duties of this job, the employee is regularly required to sit, use a computer and telephone, communicate effectively, and occasionally lift or move items up to 15 pounds.

Travel Requirements

Minimal travel as necessary to support company and business needs.

About MCA

Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services—including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks.

Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.

We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A key component of our business is our “Service First DNA” culture. Service isn’t just a motto for MCA; it’s an integral part of who we are and extends beyond our customers to our employees, partners, shareholders, and communities.