NetSuite Systems Administrator

About the role

Job Title/High-Level Position Summary
In an effort to facilitate the achievement of the company goals, the NetSuite Business Systems Analyst is responsible for supporting the NetSuite administrator in transferring the system knowledge to the users, providing support and troubleshooting to end users and ensuring data quality is always at higher standards.

Responsibilities

• Provide first- and second-level technical support to end users, ensuring timely resolution of software and system issues
• Act as a primary point of contact for user incidents and service requests, following ITIL-based Enovis support processes
• Manage, configure, and support NetSuite ERP with a focus on core modules such as Order to Cash (O2C), Procure to Pay (P2P), and Reporting
• Generate and maintain inventory reports and financial reports to support business decision-making
• Good understanding of business processes and ERP workflows
• Experience with NetSuite Fixed Assets Module (highly desirable)
• Deliver onboarding and continuous training sessions to users on IT systems, tools, and standard applications
• Create and maintain clear user documentation, quick guides, FAQs, and training materials
• Maintain inventory reports and financial reports to support business decision-making
• Monitor recurring issues and proactively propose improvements to enhance user experience and system reliability
• Collaborate with infrastructure, application, and security teams to escalate and resolve urgent issues
• Ensure compliance with IT security policies, access management procedures, and data protection standards
• Support change management activities by assisting users during system upgrades, rollouts, and new tool adoption
• Manage user access provisioning, modification, and deprovisioning in accordance with SOX access control requirements
• Ensure segregation of duties is respected by validating user roles and access rights in coordination with application owners
• Support SOX IT General Controls (ITGC) by maintaining evidence for access reviews, incident management, and change support activities

Requirements

• Bachelor’s degree (MIS or Computer Engineering, or related field preferred)
• 3+ years of solid NetSuite Admin experience with advanced understanding of the NetSuite platform (SuiteAnalytics, NetSuite configuration, SuiteFlow, SuiteBuilder), including migration from other accounting systems and new implementations
• Travel Up to 10%

Qualifications

• Currently holds full-time work authorization in the United States

Skills

• Strong understanding of business processes and ERP workflows
• Experience with NetSuite Fixed Assets Module (highly desirable)
• Ability to deliver onboarding and continuous training sessions to users
• Proficiency in creating and maintaining clear user documentation, quick guides, FAQs, and training materials
• Knowledge of ITIL and ITIL-based support processes
• Experience with NetSuite SuiteAnalytics, NetSuite configuration, SuiteFlow, SuiteBuilder, and migration from other accounting systems
• Experience with SOX access control requirements and ITGC

Benefits

• Comprehensive benefits package that includes medical insurance, dental insurance, vision insurance, spending and savings accounts, 401(k) plan, income protection plans, discounted insurance rates, legal services, vacation, sick leave, and holidays

Pay

Not specified

Schedule

Hybrid schedule: 3 days onsite / 2 days remote at the Houston office