National Sales Optimization Trainer

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics.

About the role

We are searching for a National Sales Optimization Trainer to aid in the development and implementation of sales training programs for agency and corporate sales staff and/or sales management. This role involves establishing objectives, creating, developing, and administering training programs that include sales techniques and skills, product and product applications information, group referencing, and role playing. The trainer will provide materials and developmental support to sales regions, deliver presentations at conferences or sales meetings, and collaborate with Medical Education, corporate sales management, product management, and marketing teams to develop and incorporate sales strategies into training programs.

Responsibilities

• Works with corporate and agency leadership to identify training needs/opportunities and implement tactics to support business needs.
• Develops systematic integration of feedback in formulating strategic plans for Sales Training.
• Collaborates with members of the National Sales Team to ensure the creation and execution of learning and development content, programs, and platforms that support the company’s marketing and business plans.
• Works closely with the National Sales Training Manager to identify critical sales competencies and develop short, medium, and long-term plans to enhance team capabilities.
• Identifies new and emerging learning trends, executes against short and long-term strategies, and develops platforms to support learning and development initiatives.
• Identifies, develops, and fosters business relationships with key external parties to support business plans and growth objectives.
• Executes and facilitates results through strong partnerships with Sales, National Accounts, Product Management, and Medical Education teams.
• Organizes training venues, logistics, transport, and accommodation with the Meetings team to ensure efficient training attendance and delivery.
• Stays abreast of trends within Training and Development and adapts new approaches as appropriate.
• Ensures maximization of salesforce competency and performance via statistical models tied to sales results.
• Travel up to 40%.

Requirements

• Bachelor’s Degree required, preferably in Marketing, Science, or related fields.
• 3 years of sales experience required.
• 3 years of direct responsibility for all aspects of a learning function in sales, marketing, training, or product management.
• Orthopedic/medical device experience preferred.
• Experience in Sales operations and sales effectiveness preferred.
• Direct experience working with external customers preferred.

Skills

• Capable of influencing internal and external sales personnel and recognized as a learning expert within both groups.
• Knowledgeable of clinical/hospital/physician environments.
• Strong project management, presentation, and organizational skills.
• Proven experience in business planning, strategy development, and execution of solutions/programs in healthcare environments.
• Excellent presentation, communication, organization, and planning skills.
• Training in professional selling and sales processes.
• Customer Relationship Management (CRM) experience preferred.
• Results-oriented and client-focused.
• Resourceful and creative regarding resources.
• Able to work collaboratively across functional boundaries.
• Salesforce experience is a plus.
• High efficiency in MS Excel, PowerPoint, Word, and Outlook.
• Knowledge of LMS systems a plus.
• Knowledge of SalesForce CRM or other CRM platforms a plus.

Benefits

• Medical, Dental, and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)