National Account Manager – Strategic End Users – US Remote

About the role

The National Account Manager-Strategic End Users leads the overall strategy with a major general contractor to drive adoption of DEWALT tools and total jobsite solutions. This role builds strong enterprise-level partnerships that align the DEWALT professional tool portfolio with the customer’s safety, productivity, and standardization goals.

Responsibilities

• Own and grow a strategic national account relationship with a large general contractor, focusing on expanding DEWALT’s presence across jobsites, regions, and project teams.
• Develop and execute a multi-year account strategy to increase adoption of inherently safe tools, connected jobsite solutions, and standardized equipment platforms.
• Position DEWALT as a strategic partner by aligning customer priorities around safety, productivity, uptime, and workforce efficiency with tailored solutions.
• Build strong relationships with key decision-makers and influencers across safety, field operations, procurement, project leadership, and senior management.
• Identify opportunities to replace higher-risk or less efficient methods with safer, more productive DEWALT solutions.
• Lead customer business reviews, account planning sessions, and implementation roadmaps tied to measurable business and jobsite outcomes.
• Drive pilot programs, field evaluations, and rollout plans that support successful adoption and long-term standardization.
• Partner with cross-functional teams including field sales, trade specialists, product teams, training resources, and marketing to deliver coordinated customer experience.
• Maintain pipeline, account performance, adoption trends, and forecast accuracy; communicate progress and opportunities to internal leadership.
• Gather customer insights on jobsite needs, safety challenges, and emerging trends to inform product development and go-to-market strategy.
• Represent DEWALT professionally at customer meetings, job sites, trade events, and industry engagements.

Requirements

• Bachelor’s degree in business, Construction Management, Engineering, Marketing, or a related field, or equivalent experience.
• 5+ years of experience in national account management, strategic sales, business development, enterprise selling, or other relevant sectors.
• Experience working with large general contractors, construction companies, industrial distributors, or professional end users; familiar with contractor buying processes, field operations and construction safety protocols.
• Industry knowledge of large-scale commercial, civil, infrastructure, or industrial construction segments.
• Proven ability to manage complex, multi-level customer relationships across geographically dispersed organizations.
• Experience with professional power tools, hand tools, accessories, storage, jobsite technology, or construction safety solutions strongly preferred.
• Change management experience; supporting implementation and training in field-based environments preferred.
• Demonstrated success driving product adoption, standardization, or enterprise agreements within construction or industrial environments.
• Strong business acumen, negotiation capability, and experience managing long-cycle, strategic opportunities.
• Ability to travel 60% with overnights to customer offices, job sites, and internal meetings.

Qualifications

• Passionate about helping contractors improve jobsite outcomes through innovative, professional-grade solutions.
• Commercially driven leader with strong strategic account management experience.
• Deep knowledge of construction environments.
• A relentless pursuit of excellence.
• A passion for making things better.

Skills

• Strategic account management.
• Customer relationship management.
• Project management.
• Construction safety protocols.
• Product development and go-to-market strategy.
• Change management.

Benefits

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.

Pay

Total target cash compensation range for this position is $105,000.00 - $169,100.00.

Schedule

60% travel with overnights to customer offices, job sites, and internal meetings.