National Accounts Manager (Remote)

About the role

Winpak is looking for a National Account Manager to join the Food and Beverage team. Reporting directly to the Market Director of the respective market, the National Account Manager is responsible for managing strategic client accounts at a national level, maximizing profitable sales opportunities and demonstrating the value of the Winpak Brand. Must be able to travel as required; a valid driver’s license is required for travel purposes.

Responsibilities

• Managing large accounts for the company and building relationships with key personnel
• Networking within National Accounts to secure all business opportunities
• Ensuring (and communicating with) internal company functions resulting in the highest level of customer service to National Accounts
• Monitoring incoming orders and ensuring these are fulfilled on time, effectively
• Accurately managing all commercial information including customer forecasts, subsequent annual Sales Target/Plans and new business potential
• Planning and executing strategic growth strategies at National Accounts
• Maintaining and growing relationships with all influential levels of the strategic customer organizations and the appropriate contacts at Winpak to ensure alignment to customer success
• Holding regular meetings with internal stakeholders about National accounts
• Investigating and resolving queries and issues raised by National accounts
• Taking a proactive approach to Account Management
• Arranging meetings with all relevant decision makers within the customer’s business, not limited to holding business reviews to assess opportunities for revenue
• Performing duties and responsibilities in a manner compliant with ISO 9001 and SQF standards

Requirements

• Post-secondary education related to Business, Science, Marketing, Packaging Engineering, or equivalent
• 5+ years of experience managing national accounts
• 5+ years of experience building long-term client relationships in a business-to-business (B2B) environment
• 5+ years of experience cultivating and nurturing client relationships, understanding their needs, and providing tailored solutions
• 3+ years of experience with Customer Relationship Management (CRM) software to track sales activity, customer interactions, and sales pipeline
• Demonstrated knowledge of technical requirements for flexible and rigid packaging primarily in the Food Processing industry

Qualifications

• 5+ years of experience in the packaging industry, with a preference for supporting perishable food products
• 3+ years of experience collaborating with internal teams (e.g., production, logistics, sales support) to deliver the best outcomes for clients
• Developed graphics experience and technical service and support would be an asset

Benefits

• Medical, dental, vision & prescription coverage
• Travel coverage
• Disability coverage
• Voluntary life insurance
• Life and accidental death & dismemberment insurance
• Tuition assistance program
• Retirement savings plans
• Comprehensive employee and family assistance program (short term counselling, wellbeing coaching, financial and legal consultations)

Pay

Compensation range $165k‑$175k (pay will be determined based on the candidate's experience and expertise and is subject to vary).