National Account Manager - Lowe's Pro

Position Summary

The National Account Manager is responsible for building and maintaining strong, long-term partnerships with assigned national retail customers. This role drives sales growth, increases profitability, and expands market share for strategic product categories, with a primary focus on pressure-treated wood products and ProWood Distribution items.

Key Responsibilities

• Serve as the primary point of contact for assigned national retail accounts, ensuring consistent communication, service, and execution.
• Lead strategic growth initiatives for targeted product categories, with emphasis on pressure-treated wood and ProWood distribution items.
• Develop and execute account-specific business plans to achieve revenue, profit, and volume targets.
• Drive penetration of new products and services into existing retail accounts.
• Participate in product line reviews, gathering competitive insights and market feedback to inform pricing, product development, and merchandising strategies.
• Attend and lead meetings with national retail accounts to present opportunities, review performance, and strengthen partnerships.
• Collaborate with National Service Managers, Regional Sales Managers, and Customer Service Representatives to address field requests and implement action plans.
• Resolve customer issues promptly, ensuring high levels of satisfaction.
• Foster relationships with National, Regional, and Local Pro Sales Teams.
• Launch and manage new business programs, merchandising initiatives, and promotional campaigns with retail partners.
• Ensure alignment between retail requirements and UFP operational capabilities.
• Partner with marketing and product teams to design programs that enhance brand visibility and customer engagement.
• Manage account assets, including inventory turnover, and aged inventory.
• Prepare accurate and timely sales reports, forecasts, and account updates.
• Monitor and analyze sales performance to identify trends, risks, and growth opportunities.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field (or equivalent experience).
• Minimum 3 years of customer-facing sales or account management experience, preferably in retail, manufacturing, or building materials.
• Strong working knowledge of Microsoft Office (Excel, Word, Outlook).
• Manufacturing and UFP product line experience preferred.

Skills & Competencies

• Exceptional communication, negotiation, and presentation skills.
• Strong business acumen and ability to develop strategic account plans.
• Proven ability to manage multiple priorities and meet deadlines.
• Strong problem-solving skills and customer-first mindset.
• Ability to travel as needed for account meetings and industry events.

Personal Attributes

• Self-starter with strong organizational skills.
• Highly motivated, goal-oriented, and results-driven.
• Professional, collaborative, and adaptable.

Training

• We will provide the necessary training for you to generate sales based on company standards and expectations.
• Negotiate with customers to grow sales.
• Understand the importance of gross margin and the company’s collection process.

The Company is an Equal Opportunity Employer.