NAC TechOps Administrative Coordinator

About the Company

Northern Air Cargo is part of the Saltchuk Family of Companies. Our mission is to provide safe, reliable aviation services for our customers and create a place for employees to build long-term careers. Northern Air Cargo services customers in Alaska.

Responsibilities

• Manages and arranges travel accommodations (transportation, lodging, etc.) for Technical Operations personnel as needed.
• Documents, maintains, and distributes comprehensive meeting minutes and summaries.
• Ensures all public and employee spaces are maintained, stocked, presentable, and professional.
• Directly orders and/or picks up all required facility office supplies, ensuring inventory control and budgets are maintained.
• Provides daily general administrative support, data entry, filing, scanning, auditing, reporting, special projects, or event assistance to the Technical Records Department.
• Manages Concur expense reports for assigned personnel, ensuring credit card holders within the Technical Operations Department complete and submit accurate and timely expense reports.
• Tracks departmental action items, deadlines, projects, and administrative requirements.
• Supports employee appreciation and company event requirements including set-up and preparation, food orders and supplies, and facility/equipment cleanup.
• Coordinates with IT Department to ensure Technical Operations has all required office equipment needed to conduct daily operations – escalating repair and equipment replacement tickets as needed.
• Coordinates meetings, calendars, conference rooms, communications, and departmental activities.
• Assists department manager with managing and tracking written communication between internal and external customers.
• Collaborates and trains with other company administrative staff, providing back-up support as needed during vacations/illness.
• Promotes a strong safety culture and continuous improvement mindset throughout the organization.
• Performs additional duties as assigned by the Manager of Technical Records, Director of Quality Control (Chief Inspector), or Vice President of Technical Operations.

Requirements

• High School Diploma and/or GED required.
• Associate’s degree in business administration or related field preferred (In lieu of degree, additional 2 years or more of related experience may suffice).
• 4+ years of experience in administrative support and/or records management.
• Must have a valid driver's license at all times.

Skills

• Respond effectively to changing priorities and time-sensitive operational needs.
• Understanding of records management, document control, and confidential information handling.
• Strong computer and data-entry skills, including the ability to learn department-specific software systems.
• Proficiency with Microsoft Office Applications (Word, Excel, PowerPoint, Outlook, Teams, etc.).
• Ability to work independently, identify administrative needs, take initiative, and make sound operational decisions while supporting a team in a fast-paced environment.

Language and Communication Skills

• This role has a high level of communication with company management, varied internal stakeholders, staff, regulators, external stakeholders, etc.
• Demonstrated ability to follow oral and written instructions.
• Demonstrated ability to give clear written and oral instructions to team members, vendors, or other stakeholders.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, etc.
• Ability to write reports, correspondence, and other related materials.
• Requires ability to respond effectively verbally and in writing to inquiries and department stakeholders.

Work Environment

Work is primarily performed in a professional office environment supporting Technical Operations, with periodic activity in Aircraft Maintenance, hangar, warehouse, and operational areas.

• Must be able to work flexible schedules including nights, weekends, and holidays as operationally required.
• May occasionally be exposed to aircraft noise, moving equipment, machinery, fumes, varying temperatures, and other conditions associated with hangar and maintenance environments.
• Use of company vehicle(s) to accomplish tasks and expedite needs as required.

Physical Effort

• Requires frequent use of computers, phones, office and kitchen equipment, and extended periods of sitting and computer-based work.
• Manual dexterity is required for input into or manipulation of spreadsheets, composing documents and reports, etc.
• The employee must be able to occasionally lift and/or move up to 25-35 pounds.