Multi-Line Claim Representative I

About the role

The Multi-Line Liability Claim Representative I position is responsible for investigating and adjusting assigned multi-line liability claims. This role may serve as an advanced training position for future promotions to a Multi-Line Liability Claim Rep II or more senior claim positions.

Responsibilities

• Investigate and adjust multi-line liability claims in accordance with established procedures and guidelines.
• Review medical, legal, and miscellaneous invoices to ensure they are reasonable and related to ongoing liability claims.
• Negotiate disputed bills for resolution.
• Authorize and make payments of multi-line liability claims within settlement authority.
• Negotiate settlements with claimants and attorneys as per client authorization.
• Assist in selecting and supervising defense attorneys.
• Absorb and monitor subrogation claims for resolution.
• Prepare detailed reports on claims, payments, and reserves.
• Provide reports and monitor files as required by excess insurers.
• Comply with service commitments and deliver quality claim service to clients.

Qualifications

• 3+ years of liability claim experience or equivalent education (Bachelor’s degree in Risk Management or Insurance).
• Excellent oral and written communication skills.
• Strong organizational abilities and flexibility.
• Ability to work independently and as part of a team.
• Discretion and confidentiality required.
• Ability to work in a fast-paced, deadline-driven environment.