Multi-Duty Receptionist - Pediatric Clinic (Seymour)

Pediatric Clinic (Seymour), a division of Summit Medical Group, is seeking an experienced Multi-Duty Receptionist to join their passionate, authentic, and growing team of professionals.

About the role

We are team-driven, collaboration-minded, and committed to providing the best patient care possible to the community we serve. A “it’s not my job” mindset is not tolerated here.

Schedule

Full-time, Monday–Friday 8:00 a.m.–5:00 p.m. with one Saturday rotation per month (8:00 a.m.–12:00 p.m.) at the Huxley office.

Responsibilities

• Answer phone calls in a professional manner and assist callers appropriately.
• Greet patients and visitors promptly, courteously, and helpfully.
• Check in patients, verify and update medical records/database, perform registration functions, and collect copays and balances due.
• Assist patients with ambulatory difficulties or other needs as appropriate.
• Schedule appointments, handle referrals, and complete pre-certifications.
• File charts and coordinate lab work as requested.
• Sort and deliver mail, medical records, and other correspondence.
• Maintain a neat and orderly work area.
• Demonstrate dependable attendance and punctuality; notify supervisor at least two weeks in advance for planned time off (excluding emergencies).
• Support coworkers and contribute to team success.
• Attend required meetings.
• Maintain strict confidentiality internally and externally.
• Adhere to the corporate compliance plan and policies.
• Participate in site-level Quality Improvement Activities, including performance evaluation and implementation of improvement measures.
• Perform related work as assigned.

Requirements

• High school diploma or equivalent (required).
• One year of experience in a medical office setting (preferred).
• Strong communication skills, attention to detail, time management, and organization.
• Ability to build trust through active listening and collaboration.
• Team-first mindset with a desire to help others and pursue excellence.

Benefits

• Paid time off (PTO).
• Medical, dental, and vision insurance.
• Short-term and long-term disability (STD/LTD).
• Life insurance.
• 401(k) retirement plan.