Multi-Duty Receptionist - Rockwood Medical Associates

Responsibilities

• Answers phone calls in a professional manner and assists caller’s needs appropriately.
• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
• Affords assistance to patients with ambulatory difficulties, or other needs, as appropriate.
• Maintains a customer service orientation.
• Schedules appointments, makes referrals, and handles pre-certifications, among other tasks.
• Fills out charts and coordinates lab work, as needed.
• Sorts and delivers mail, medical records, and other correspondence.
• Maintains a neat and orderly work area.

Requirements

• Dependable and arrives to work on time.
• Notifies supervisor at least 2 weeks in advance for time off (excluding emergencies).
• Cooperates and helps coworkers if needed and is committed to the success of the team.
• Attends meetings, as required.
• Performs related work, as assigned.

Qualifications

• Strong communication skills.
• Attention to detail and time management.
• Organization.
• Experience in healthcare setting is preferred but not required.

Benefits

• Full benefits package including PTO, Medical, Dental, Vision, STD, LTD, Life Insurance, 401K, and more!

Pay

• Salary is commensurate with experience.

Schedule

• This is a Full-time opportunity.

About the Role

Rockwood Medical Associates, a division of Summit Medical Group, is seeking an experienced Multi-Duty Receptionist to join their passionate, authentic, and growing team of professionals. The position offers a full benefits package and is committed to providing excellent patient care.

Skills

• Customer service oriented.
• Time management and organization.
• Attention to detail.
• Team-first mindset.
• Ability to build trust through active listening and collaboration.

Benefits

• Full benefits package including PTO, Medical, Dental, Vision, STD, LTD, Life Insurance, 401K, and more!

Pay

• Salary is commensurate with experience.

Schedule

• This is a Full-time opportunity.