Multi-Duty Receptionist - Cool Springs Internal Medicine & Pediatrics Division of Summit Medical Group

Examples of Duties

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
• Affords assistance to patients with ambulatory difficulties, or other needs, as appropriate.
• Maintains computerized scheduling and follows office scheduling policies.
• Handles phone calls as appropriate (e.g. appointment confirmations, referral calls, pre-certs, etc.).
• Fills charts and coordinates lab work, as requested.
• Sorts and delivers mail, medical records, and other correspondence.
• Maintains work area in a neat and orderly manner.

Attendance/Punctuality

• Dependable and arrives to work on time.
• Notifies supervisor at least 30 days in advance for time off (excluding emergencies).
• Cooperates and helps out coworkers if needed and is committed to the success of the team.

Education and Experience

• A high school diploma, or equivalent, is required.
• One year experience in a medical office setting is preferred.