Multi-Duty Receptionist - Summit Medical Group at Deane Hill

About the role

Summit Medical Group at Deane Hill is seeking a Multi-Duty Receptionist to join their practice. This is a full‑time position.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks‑in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
• Assists patients with ambulatory difficulties, or other needs, as appropriate.
• Maintains computerized scheduling and follows office scheduling policies.
• Handles phone calls as appropriate (e.g. appointment confirmations, referral calls, pre‑certs, etc.).
• Files charts and coordinates lab work, as requested.
• Sorts and delivers mail, medical records, and other correspondence.
• Maintains work area in a neat and orderly manner.
• Attendance/Punctuality: Dependable and arrives to work on time; notifies supervisor at least 30 days in advance for time off (excluding emergencies).
• Cooperates and helps out coworkers if needed and is committed to the success of the team.
• Assists with charge entry and/or coding issues, if requested.
• Attends meetings, as required.
• Actively participates in site‑level Quality Improvement Activities; each employee contributes to the continual evaluation of site performance and the implementation and measurement of improvement activities that increase the quality of care provided to patients.
• Performs related work, as assigned.

Requirements

• Education: High School Diploma, or equivalent, required.
• Experience: Prefer one‑year experience in a medical office setting.

Schedule

Monday‑Friday, 8:00 am – 5:00 pm.